Our mission is to provide our clients with high-quality digital marketing services. We recognize the fact that there could be times when a refund is warranted. Refunds may be considered in the following circumstances
No services provided: If we are unable to provide the specified digital advertising services for any reason, we will issue a full refund.
Disappointment: If you are dissatisfied with the services provided and can produce proof that the final work does not meet the intended scope or quality, we may consider a full or partial reimbursement.
Refund Process
To obtain a refund, please complete the following
Contact our customer support department 30 days from the date of service delivery.
Provide a detailed rationale for your refund request, as well as any relevant documentation.
After examining your request, a member of our team will contact you within 7 business days with a decision. If your request is approved, we will complete your refund using the originally used payment technique within 15 business days. Please keep in mind that processing times may vary based on your payment method.
In what cases we will not consider?
Some of the services provided may not be refundable. These may include, but are not limited to
- Setup and initial consultancy expenses.
- The services were completed prior to the refund request.
- Services performed in accordance with the agreed-upon quality and scope.
Contact Us
Please contact us if you require assistance or have concerns regarding our return policy.
Changes To This Refund Policy
We retain the right to amend this policy at any time. We'll upload the most recent version on our website.
You acknowledge our return policy by using our services. Please refer to it on a regular basis to keep informed about our return policies.